News

Innovation in AI services for telephony

In a world where accessibility and customer satisfaction are key, Voxence helps companies with smart AI solutions. Think of virtual agents, transcriptions and analytics that make communication faster, better and more personal.

The Applicability of an AI Call Center Employee

In an era where customer service is becoming increasingly important, the use of an AI call center agent offers unprecedented possibilities. This technology enables companies to work more efficiently, save costs and at the same time improve the customer experience. But what exactly does an AI call center agent entail, and what are the benefits for companies and their customers?